Every aspect of our practice from our friendly and dedicated team to our surgery itself is centred around our Private and NHS patients' needs. We remain focused on our services and values as we strive to deliver the best family-orientated dental care possible in Hereford. We aim to care for you as we would wish to be cared for ourselves. From routine general dentistry to cosmetic dentistry you can be confident that you are receiving the highest standard of care at all times.
Services
Mark Doyle, Simon Portman-Lewis and Mark Sykes have been working together since 1999, when they bought Collins House together.
Collins House was a small hotel when they bought it, but prior to that until the 1980s had been a dental surgery run by Mr Collins and his son (both dentists), hence the name Collins House.
We are a caring, well established practice providing a wide range of treatments and along with our hygienists, therapist, nurses, receptionists and our cleaner we all strive to care for our patients as we would wish to be cared for ourselves.
Collins House was a small hotel when they bought it, but prior to that until the 1980s had been a dental surgery run by Mr Collins and his son (both dentists), hence the name Collins House.
We are a caring, well established practice providing a wide range of treatments and along with our hygienists, therapist, nurses, receptionists and our cleaner we all strive to care for our patients as we would wish to be cared for ourselves.
At Collins House we are dedicated to helping you maintain your oral health.
We believe that prevention is better than cure.
Whilst you could not wish for better dentists to carry out your treatment we would much rather that you have an uneventful routine check-up.
Before any treatment is undertaken we will always explain why it is necessary and what is going to happen.
If there are a number of treatment options available we will discuss them with you first, so that together we can select what is most appropriate for you.
We believe that prevention is better than cure.
Whilst you could not wish for better dentists to carry out your treatment we would much rather that you have an uneventful routine check-up.
Before any treatment is undertaken we will always explain why it is necessary and what is going to happen.
If there are a number of treatment options available we will discuss them with you first, so that together we can select what is most appropriate for you.
93% gave us the highest possible score for the level of competence that they feel our team have.
99% of our Denplan patients would not hesitate to recommend Collins House to a friend or family member, or indeed already have.
We always listen to our patients and the survey revealed that a large number of them wanted Wi-Fi access in the waiting room - this has now been introduced.
99% of our Denplan patients would not hesitate to recommend Collins House to a friend or family member, or indeed already have.
We always listen to our patients and the survey revealed that a large number of them wanted Wi-Fi access in the waiting room - this has now been introduced.
If you are in pain we will endeavour to see you on the same day.
Pain space is allocated on a first come first seen basis so please contact us as early as possible.
Our service does not stop after surgery hours.
In cooperation with other local practices we operate an out of hours service until 9.00 p.m. 365 days a year and are on hand to provide advice and appropriate treatment for genuine emergencies.
Should the need arise please phone 01432 357717 and follow the out of hours message instructions.
Pain space is allocated on a first come first seen basis so please contact us as early as possible.
Our service does not stop after surgery hours.
In cooperation with other local practices we operate an out of hours service until 9.00 p.m. 365 days a year and are on hand to provide advice and appropriate treatment for genuine emergencies.
Should the need arise please phone 01432 357717 and follow the out of hours message instructions.
It is important that we have an up to date email address and phone number for you.
Screening is vital for the safety of our patients and staff and failure to complete the pre-screening information could result in your appointment being cancelled and rebooked.
We ask that you use the toilet and brush your teeth at home prior to your appointment as our facilities are closed.
Please wear a face covering into the practice and come alone wherever possible.
We ask that you arrive no sooner than 5-10 minutes before but in enough time for your appointment.
Screening is vital for the safety of our patients and staff and failure to complete the pre-screening information could result in your appointment being cancelled and rebooked.
We ask that you use the toilet and brush your teeth at home prior to your appointment as our facilities are closed.
Please wear a face covering into the practice and come alone wherever possible.
We ask that you arrive no sooner than 5-10 minutes before but in enough time for your appointment.
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